Same-day response · Greater LA in-person · Remote nationwide

Tech help you can actually trust.

CompTIA-certified IT support for homes and small businesses — in person across Greater LA, and remotely anywhere in the US. Same-day service. Free quotes. The same enterprise-grade work I do for 180+ users at my day job — at honest, neighborhood prices.

Call (213) 545-2042 Text Me Get Free Quote →
CompTIA Certified · 4+ Years Experience · BS Computer Science
CompTIA Certified · 4+ Years Experience · BS Computer Science · Same-Day Response
What I help with

If it's broken, slow, or just not working right — I can fix it.

Free quote, no obligation. You only pay when the work is done and you're happy with it.

Computer not working right?
PC and laptop diagnostics. I'll find exactly what's wrong and explain it in plain English — no jargon, no guessing.
Painfully slow computer?
Tune-ups, cleanups, and Windows updates that bring old machines back to life. You'll forget you ever wanted a new one.
Pop-ups & weird behavior?
Virus and malware removal, plus hardening to keep it from happening again. Your computer comes back clean and protected.
Email driving you crazy?
Outlook, Gmail, business email — sync issues fixed, signatures that stick, missing emails recovered. Set it up right or fix what's broken.
Locked out of your account?
Password resets and account recovery — done safely and securely, without losing your stuff.
Need software set up?
Installs, licensing, configuration — set up the way you actually need it, not just the default.
Printer fighting you?
Wireless or wired — connected, configured, and working the first time you hit print.
Worried about losing files?
Photos, documents, memories — backed up properly so you never have to worry about that what-if again.
Out of state? No problem.
Secure remote support anywhere in the US. WFH setups, family in another state, traveling — I connect to your screen and fix it in real time.
I come to you.
No dropping your computer off at a strip mall. Free at-home service within 5 miles of Montebello — modest trip fee for further out.
Same-day urgent?
Most calls answered within an hour, most problems solved same-day. Available evenings and weekends when needed.
Something else?
If it's tech and it's broken, I've probably fixed it before. Just call and ask — most things are doable.
The promise

It's free to find out what's wrong.

Tell me what's going on. I'll give you a clear, honest quote — usually the same day. If you don't want me to fix it, you don't pay a thing. Diagnostics start at $100, and that gets credited back toward your repair if you decide to move forward. Simple.

Call (213) 545-2042 Or text me →
⚡Most calls answered within an hour
I'm a real person, not a phone tree.
🔍Free, transparent quote
You'll know the price before any work begins.
🎯Pay only when it's fixed
If I can't solve it, you owe me nothing.
Same-day response, every time Free at-home within 5 mi of Montebello Venmo, Zelle, or Cash
For Small & Medium Business

Enterprise expertise, at small business prices.

Get the same professional standards I deliver to corporate clients managing 180+ users — scaled and priced for your business.

Microsoft 365 Setup & Migration

Smooth migrations, mailbox setup, SharePoint, Teams, and licensing — done right the first time.

Custom Quote

Small Business Security Audit

Find your weak spots before someone else does. Comprehensive review with a clear remediation plan.

Starting at $399

Office Wi-Fi & Network Setup

Reliable, secure office networking — coverage that works everywhere your team does.

Custom Quote

New Employee Onboarding

Account creation, device setup, software provisioning — your new hires productive on day one.

Per-User Pricing

Cloud File Sharing & Collaboration

SharePoint, OneDrive, Google Workspace — properly structured access and sharing.

Custom Quote

Backup & Disaster Recovery

Automated backups, recovery testing, and a plan that actually works when you need it.

Custom Quote

IT Contractor / Ongoing Support

Reliable IT, on-call. Monthly retainers for businesses without a full-time IT department.

Monthly Retainer

Remote Helpdesk

Fast remote support for your team — no waiting around, no jargon.

Custom Quote

Need something not on this list? Most business IT requests are doable — just ask.

Request a Custom Quote
Marl Kristoffer Rico, founder of MKR Tech Services, in graduation regalia at California State University, Fullerton
Marl Kristoffer Rico Founder · IT Supervisor
Meet the founder

Hi, I'm Marl.

I'm the founder of MKR Tech Services and a CompTIA-certified IT professional with 4 years of enterprise experience supporting users and businesses across Los Angeles.

I currently work as an IT Supervisor managing systems for 180+ users across multiple locations, and I hold five CompTIA certifications including A+, Network+, and Security+. I have a Bachelor's in Computer Science from Cal State Fullerton.

I started MKR Tech Services to bring enterprise-level expertise to homes and small businesses in LA — at honest, affordable prices. Whether you need a virus removed, your computer tuned up, or your small business tech set up properly, you're getting the same professional standards I deliver to corporate clients.

CompTIA Certifications

A+CompTIA A+ ce
N+Network+ ce
S+Security+ ce
ITCIOS — IT Operations
SICSIS — Secure Infra
By day

I run enterprise IT for a living.

This isn't a side hustle. By day, I lead infrastructure and operations for two companies — supporting 180+ users across multiple locations. The same standards, processes, and reliability come with me when I work with you.

180+
Users supported daily across two companies
300+
Tickets resolved in first 5 weeks (~6/day)
3mo
From zero to fully operational IT infrastructure
100%
Documented onboarding & device processes

Recent enterprise projects

Feb – Mar 2026 Cloud Migration

IT integration following corporate acquisition

Led end-to-end IT consolidation after a parent company acquired a subsidiary. Migrated 15 mailboxes from on-prem Exchange to Microsoft 365, transitioned shared files from on-prem servers to the M365 cloud, redirected web properties, and deployed Veeam backup for the unified environment. Full integration completed in five weeks with zero data loss.

Microsoft 365ExchangeVeeamEntra ID
Jan – Feb 2026 Process Engineering

Employee lifecycle standardization

Designed and documented standardized onboarding and offboarding procedures spanning Microsoft 365, Intune, and Entra ID. Built repeatable workflows that reduce manual errors, secure account access on day one, and ensure clean offboarding when employees leave.

Microsoft 365IntuneEntra ID
Jan 2026 Helpdesk

Built first structured helpdesk operation from scratch

Deployed Desk365 ticketing system and ScreenConnect remote support platform end-to-end — the company's first formal IT support process. Enabled centralized ticket tracking, SLA visibility, and remote troubleshooting across multiple locations.

Desk365ScreenConnect
Sep – Oct 2023 Mobile Security

Apple Business Manager integration

Centralized management of corporate iOS devices through Apple Business Manager. Implemented supervised device enrollment, secured corporate accounts, and eliminated device-bricking risks through MDM. Significantly reduced manual configuration time and strengthened mobile security posture.

Apple Business ManagerMDMiOS

Daily toolkit

Microsoft 365 Administration Microsoft Intune (MDM) Entra ID Apple Business Manager Veeam Backup Microsoft Teams Phone ScreenConnect Desk365 Ticketing Exchange Migration Cloud File Storage Endpoint Security LAN / WAN / Wi-Fi Conditional Access Data Loss Prevention License Optimization
How it works

Three simple steps. That's it.

1

Contact

Call, text, email, or send a message through this site. I respond the same day — usually within a few hours.

2

Diagnose

I figure out exactly what's wrong and explain it in plain English. You get an honest quote before any work begins — no surprises.

3

Fix

I do the work — at your home, your office, or remotely. Your tech runs the way it's supposed to, and you know what was done and why.

Where I work

Two ways to get help. Same expertise.

In-person service across Greater LA. Secure remote support anywhere in the United States — perfect for WFH employees, out-of-state family, and remote small businesses.

Local · LA or Remote · Nationwide
In Person · Greater LA

I come to you.

Based in Montebello. Same-day in-home or on-site service across Greater Los Angeles. Free at-home service within 5 miles — modest, flat trip fees beyond that.

  • Montebello
  • Monterey Park
  • East LA
  • Alhambra
  • Pico Rivera
  • Commerce
  • Whittier
  • Nearby? Just ask
Remote · Anywhere in the US

I'll meet you online.

Secure screen-sharing support powered by enterprise-grade tools. I see your screen, you see mine, and we fix it together — same as if I were sitting next to you.

Perfect for
WFH employees Out-of-state family Remote small business Anyone with internet
1
Book a session — text, call, or use the form. Quick scheduling.
2
Quick setup — I send a secure link, you click once, I'm connected.
3
Fix & done — Most issues solved in one session. You watch the whole thing.
Why MKR Tech Services

Six reasons to call me first.

5 CompTIA Certifications

A+, Network+, Security+, IT Operations, and Secure Infrastructure. Real, current credentials.

BS in Computer Science

Bachelor's degree from Cal State Fullerton — formal training plus 4+ years in the field.

Transparent Pricing

Every price is published. Diagnostic fee goes toward your repair. No upsells, no scope creep.

Same-Day Response

I respond the same day, every time. Most jobs done same-day or next-day too.

Local & At-Your-Door

Based in Montebello. I come to you — no dropping off your computer at a strip mall shop.

Enterprise Experience

Currently managing IT for 180+ users at two enterprise locations. You get that same expertise.

Get in touch

Tell me what's going on. I'll handle the rest.

Free quote, no obligation. Most calls answered within an hour, most jobs done same-day. The fastest way to fix it is to call — but text or email also work.

Call directly
(213) 545-2042
Send a text
(213) 545-2042
Email
mrico@mkrtechs.com
Hours Monday–Friday: by appointment only
Saturday–Sunday: available (+$40 weekend surcharge)

Message sent — thanks!

I'll get back to you the same day, usually within a few hours. In the meantime, feel free to call or text me directly at (213) 545-2042.

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